Comission Type configured in Dokan Settings is different Users

Hello @icaro56,

If you have set percentage commission it should show the percentage for all the user unless there is any user wise commission set. Try creating a product from the vendor dashboard and purchase the product to check what commission is changing.

In case the calculation is incorrect let us know and we may need to run some investigation on your end.

Best Regards ??

Ok, I do the test.

I registered a product with a price of 30 reais. I configured in the general settings of the dokan as 10% of the sale.

With the customer, I bought this product.

I looked at the seller’s account and there appears 27 reais. That is, it is charging in percentage.

However, if I look at the configuration of this seller user, it is there as FLAT. That by default in the users’ admin screen already comes as FLAT, I think this information there is not updated or is buggy.

I did a test on the theme Twenty Twenty and the error also happens.

Hello @icaro56 ,

Ok, I believe I understand the confusion.

When you edit a user from your wp-admin side, the user has a Flat rate selected even though you did not save it. The area we are discussing here is this one = https://prnt.sc/w0j9nd – Is that right?

The “Flat” option is the default settings. As long as you keep the “commission input” field blank it will not override your default Dokan settings. There is nothing to be worried about when it has “Flat” rate as default.

I hope this clears the confusion. If you have further queries or my assumptions are not right, let me know.

Thank you ??

Thank you @rur165 !