• Resolved Andy60103

    (@andy60103)


    Hi, have tried the new columns setting, cols=2, on the free version, it is not greyed out, not labelled as Pro, but has no effect. Currently set to maximum width 100%/500px.

    Thanks

    The page I need help with: [log in to see the link]

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  • Thread Starter Andy60103

    (@andy60103)

    na

    Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey Andy60103,

    Thank you for reaching out to us. When we view the page we are seeing the official Facebook page plugin being used and not our plugin. The feed from our plugin can be added to the page by placing the following shortcode where you want the feed displayed:

    [custom-facebook-feed]

    Can you try adding the shortcode to see if the feed displays as expected with the columns feature?

    Many thanks, hope you are having a great night!

Viewing 2 replies - 1 through 2 (of 2 total)
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