• Jidy

    (@jidy)


    Hi team

    Since few days I have 1 issue (one of my websites, theme doesn’t work like the other website) :

    For this issue, I have 2 websites, one of them is working and I can see parameters (Evolve+ V 3.04) :

    image.png

    and on my broken website, I have this parameters (Evolve+ V 3.05) :

    image.png

    Like you see, I have not parameter to change color content.

    How can I change color of my all pages please ?

    Kind Regards,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Evgeny Viner

    (@evgenyviner)

    Hello. I don’t see any images, please provide external links to the images, so we can better understand the issue. Thanks.

    Thread Starter Jidy

    (@jidy)

    Hi,

    However, I can clearly see the screenshots that I posted to you on this post. Regardless, here is the link:

    https://compta5.fr/wp-content/uploads/2024/06/Bug-Evolve.jpg

    Can you explain why parameters are not the same and why I can’t use parameters color content…?

    On screenshots, “Evolve+ V 3.04” works but not “Evolve+ V 3.05”

    Thank you

    Kind regards,

    • This reply was modified 5 months ago by Jidy.
    • This reply was modified 5 months ago by Jidy.
    • This reply was modified 5 months ago by Jidy.
    Theme Author Evgeny Viner

    (@evgenyviner)

    Thank you for the screenshot. To be clear, this is what I see instead of the screenshots you posted in the first post: https://prnt.sc/EVBhdvMvBsmg. As for the problem – it looks like there is some conflict between the theme and one of the plugins. Please do the following:
    1. Go to Customizer and delete your cache (CTRL+F5 on Windows, SHIFT+Command+R on a Mac). If the missing options haven’t appeared, then go to 2.
    2. Deactivate all of your plugins and check the Customizer. If the options appear, then start activating the plugins one by one and checking the Customizer each time until you find the one with the conflict.
    Please let me know how it turned out.

Viewing 3 replies - 1 through 3 (of 3 total)
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