• Resolved wendy

    (@aprilfranco)


    I’m using the OnePress theme and have created a separate page which uses the Show/Hide-Collapse/Expand plug-in (https://www.lakeaid74.org/en/nos-equipes).

    Everything works as expected, but when I expand the content, the text to collapse the content shifts to the far right of the screen, floating to the top right corner of the block of text, and the formatting of the text is larger and different to the expand text.

    I’m using:
    [bg_collapse view="link" inline_css="font-size:21px;font-weight:bold; text-align: left;" expand_text="Find out more" collapse_text="Hide details"]

    The inline css was an addition after the problem started (it didn’t fix it either). I’ve also tried a button, but the text persists for the collapse link.

    I’ve produced this on Chrome 53 and Firefox 54.0.1 (on Mac OSX 10). Where am I going wrong? Or could it be a different plug-in interfering?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author buntegiraffe

    (@buntegiraffe)

    Hello Wendy (@aprilfranco),

    Thanks for contacting us! I have had a look at your website and see that there is a conflict with the theme. To fix it, could you please do the following:

    1. Connect via FTP and locate the folder wp-content/plugins/show-hidecollapse-expand/assets/js. Open bg-show-hide.js, locate the line:

    jQuery(showHideButton).toggleClass("close");

    and change to

    jQuery(showHideButton).toggleClass("bg-close");

    2. Go to wp-content/plugins/show-hidecollapse-expand/assets/css. Open bg-show-hide.css and change all occurrences of ‘close’ to ‘bg-close’.

    This should do the trick.

    Alternatively, please send me an email to [email protected] and I will send you the modified version of the plugin to install.

    Pls let me know if it worked.

    Plugin Author buntegiraffe

    (@buntegiraffe)

    Marking resolved due to no follow-up

    Thread Starter wendy

    (@aprilfranco)

    Hi. I’m sorry for not getting back to you sooner, and thanks for your reply. I’m not the person who purchased the web hosting so I’m awaiting their action. AS this is a charity site (ie, unpaid work for all of us involved), it’s not likely to happen before the weekend, but I *will* reply here either way to let you know how it goes.

    Plugin Author buntegiraffe

    (@buntegiraffe)

    Hello Wendy. I just have to make sure that there are no unresolved threads, because it affects the rating of the plugin, so I marked resolved after 48 hrs.

    I would be glad to help when you have more details. If there is no reply from me within a day of your posting, please send me a quick email to [email protected]. I have issues with WordPress forums notifications recently.

    Thread Starter wendy

    (@aprilfranco)

    Thanks very much: the js and css changes have indeed fixed the problem. When you release any updates for the plug-in, I guess we’ll need to go and do the same thing again?

    Plugin Author buntegiraffe

    (@buntegiraffe)

    Hello Wendy,

    Thanks a lot for letting me know, I am very glad that it helped.

    We’ll be including this fix in the next release, so you won’t need to make any further changes.

    Best regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Collapse text different to expand text’ is closed to new replies.