Coding Error

Hi,

This is a conversation between WP developer and me.
and the developer said there is a coding error in H5P plugin.

Me: Hello,
I cannot open “WP Admin” Page. What should I do?

WP: Hi there! Do you get any errors when you try and open it?

Me: Yes, it shows “500 Internal Server Error”

WP: Okay, that’s usually a plugin conflict. Did you install a plugin recently? Looks like it’s the h5p plugin. Does that sound familiar?

Me: Yes,

WP: We’ll need to deactivate this plugin. Are you able to do it from your end?

Me: I use H5P Plugin. So should I inactive it??

WP: Yes, it’s causing the error.

Me: Okay, thank you!

WP: Can you deactivate it on your end?

ME: I cannot inactive it

WP: okay, let me do it for you.

Me: it shows”No plugins are active.”

WP: okay, I have deactivated it for you, the site should be back up now. I would recommend not using this plugin again in the future. You can look for an alternative instead.

Me: Hmmm, but it is the most important plugin for my site

WP: What is it for?

Me: making interactive quiz and so on

WP: I see. It is giving us some coding errors though. Maybe you can try asking the plugin developer to take a look.

Me: If I active it, do you think the same situation will be happen?

WP: Yes, it will happen again unless the plugin is fixed. This is the error:
PHP Warning: require_once(/opt/sites/1031858/wpcom-127523526/wp-content/plugins/h5p/autoloader.php): failed to open stream: No such file or directory in /opt/sites/1031858/wpcom-127523526/wp-content/plugins/h5p/h5p.php on line 33

Me: Okay, I will let the developer about the error! Thank you

WP: Sounds good. Otherwise, maybe you’ll need to think about using a different plugin but hopefully they can fix this for you.

• This topic was modified 6 years, 5 months ago by fmasatokyo.

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