Codeat support for wordpress.com?

  • Resolved bmoyerpdx

    (@bmoyerpdx)


    7 years, 5 months ago

    I started to post some glossary issues here, but then realized this is only for self-hosted sites. Does anyone know how to get support for hosted sites? Codeat provides no support information on their website (except for promising “direct support” for the Pro version, which I have – of no use without a way to get there).

    Thanks in advance… (and sorry if I’m missing something obvious… I truly have looked hard…)

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi bmoyerpdx,
    you are the first user that asked the support for wordpress.com and as explain on https://en.support.wordpress.com/plugins/adding-plugins/ there is no specific support for that from Automattic and is explained to write in the support page of the plugin itself (like you are already doing).

    With direct support we reply usually in few minutes (depends on the timing) and speed up the bugfixing in case is required or new feature development.

    Do you have in case any specific issue with glossary on wordpress.com?

    Thread Starter bmoyerpdx

    (@bmoyerpdx)

    A while after posting I figured it out. I frankly couldn’t find my post again or else I would have said that I figured it out. (I couldn’t find it today – only got here thanks to the link in the email.)

    I have the Pro version and found the support link deep within WordPress, and you’ve answered the question since then.

    (Not sure what Automattic is…)

    Thanks for the response

    Automattic is the company behind WordPress.com ??

    For the rest, we are here ??

Viewing 3 replies - 1 through 3 (of 3 total)
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