Code Snippets not running after latest update (again)

  • Resolved SVTX

    (@svtx)


    5 years, 6 months ago

    Guys, you have to take a look at your code snippet feature.

    It’s terribly unreliable atm as it simply drops the execution without ANY warning at all. When checking the snippet in the Dashboard it even falsely indicates it to be still active. I hope I don’t need to explain just how effing dangerous that can get and how fast?

    This is the third time this has happened now and my two tickets regarding the other two cases remained in promise this would be revisited at some point. So far, nothing has happened and it’s been well over a year.

    On a side note:
    I don’t know but it feels to me like MainWP is in a weird freeze mode right now. Things don’t seem to progress and evolve at all anymore and fixes are underwhelming and much slower to arrive than they used to. I sure hope this whole show doesn’t go tits up now, I really do.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bogdan Rapaic

    (@bogdanrapaic)

    Hi @svtx,

    Thanks for reaching out. Regarding the Code Snippets extension issue, it’s not something that I can duplicate in my test sites. Please feel free to open a support ticket so we can take a look what is going on.

    I am sorry to hear that you feel like the MainWP is in a freeze mode. As you may know, we are working on a really big redesign, and if you want, you can enter the beta testing so you can see. Beta testing should start soon. If you are interested, please submit a ticket. Also, you can join the MainWP Users Facebook Group where I post screenshots from time to time.

    Thanks,
    Bogdan R.

    Thread Starter SVTX

    (@svtx)

    Well I’ve had it several times now and it reduces the reliability of that feature to zero for me. This especially sucks because now I have to go back to keeping the snippets updated on the child sites manually and that costs me much more time, not at all what MainWP promised ya know^^

    Perhaps an integration with Code Snippets would be another approach to consider for this feature as the way it’s designed now is simply not secure enough. God knows what can happen on a site that’s simply missing code and doesn’t even show it’s missing on the dashboard (on the contrary, even indicates that it does run, which is even worse).

    This whole section needs a complete redesign if you ask me.

    Beta? Yeah no, at the moment I’m kinda fed up with MainWP to be really honest. I’ve been in and out of your support SO many times in the last year and it’s progressively getting worse instead of better.

    I know you work hard on this stuff and all but from my perspective, the beating heart of my company is having a several months long heart surgery and I’m starting to actually get worried here.

    Plugin Support Bogdan Rapaic

    (@bogdanrapaic)

    Hi @svtx,

    Thanks for getting back to me.

    It’s hard for me to guess what could be the issue with the code snippets. As I mentioned earlier, the extension works fine on our sites and we have no reports from other users about similar problems. If you get a chance to open a ticket, we will be happy to take a look.

    Regarding the beta testing, I understand. I just figured that you would be interested in seeing the new version before the official release.

    Thread Starter SVTX

    (@svtx)

    Hi Bogdan,

    I really wasn’t looking to open another ticket. Like I said, this isn’t the first time we’ve been through this. I’ve saved the code snippets again and they’re running now. However, I’m dropping the snippets extension as soon as I can find the time and unless it’s being redesigned from the ground up, won’t ever look at it again. It has failed me one too many times now.

    I don’t use Facebook so your user group there is of no use to me (perhaps better for you lol). If you’re collecting votes for a proper community on your own website, you got it.

    Plugin Support Bogdan Rapaic

    (@bogdanrapaic)

    Hi @svtx, ok, I understand. If you change your mind, you know where to find us.

    Thread Starter SVTX

    (@svtx)

    I will. Just wanted to share quickly that a complete reinstall of my MainWP Dashboard solved most, if not all of my issues. I haven’t installed the Code Snippets extension again because the way it’s designed doesn’t work for me but the rest seems to be working fine now. A big thank you to Bogdan who went through lenghts to help.

    In hindsight, I still don’t know what happened. I guess after a while of installing and removing extensions it got effed up and simply needed a redo.

Viewing 6 replies - 1 through 6 (of 6 total)
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