Hello @noemilacchini,
Thank you for contacting us regarding the “rest_no_route” error you’re encountering. Most of the time this could have happened due to the hosting environment.
As per your description and this could be occurred due to a few more possible causes:
- Your WordPress site’s permalink settings may need to be adjusted.
- Caching, Custom Security plugins or CDN might be interfering with the API URL Structure and request.
- A modification in your .htaccess file could have altered the request.
To resolve this issue, I recommend trying the following steps:
- Verify your permalink settings.
- Deactivate any caching plugins or CDN temporarily.
- If you have a custom URL changer for security actions, revert them to default temporarily.
- Check your .htaccess file for any custom rules that may have changed the API structure.
- Reinstall the FluentSMTP plugin to reset its settings.
If you continue to experience the error after following these steps, please provide me with the following information:
- Your WordPress site’s URL
- The specific steps you’re taking to generate the token
- Any update from your hosting administrator regarding this.
I’ll be happy to assist you further in resolving this issue.