COD method not working Secure submit plugin active

  • Resolved consider01

    (@consider01)


    2 years, 7 months ago

    Hello, When WooCommerce SecureSubmit Gateway plugin is active – place order (submit) button cannot be triggered for COD method. It seems the created iframe #secure-payment-field-submit blocks COD payment method. Once plugin is deactivated – checkout functions work correctly. This occurs on both demo site and live site.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter consider01

    (@consider01)

    Additional with plugin active. If I check out using false credit card credentials and have credit method selected, transaction fails as expected but choosing other method (COD, check) then submit button completes the transaction. Without the card fail step COD and checks can not be submitted.

    Plugin Author SecureSubmit

    (@markhagan)

    Hi @consider01,

    We’re sorry to hear you’re having trouble. Would you mind linking to your shop so that we can have a look? We’ve been unable to reproduce these symptoms in our testing.

    Feel free to reach out to us directly at [email protected]

    Thread Starter consider01

    (@consider01)

    I have tested on two different sites (demo and live versions) I have also added plugin to this site for your testing. Fake products have been included. Please try to purchase using COD or check payment method. https://sailorsaint.com/

    • This reply was modified 2 years, 7 months ago by consider01.
    Plugin Author SecureSubmit

    (@markhagan)

    Hi @consider01,

    Thank you for bringing this to our attention. This will be resolved in an update to our plugin which will be available no later than the 30th.

    Thread Starter consider01

    (@consider01)

    Thank you for your response and attention.

Viewing 5 replies - 1 through 5 (of 5 total)
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