• Resolved digitalorsi

    (@wonderorsi)


    Hi there,
    I’ve just activated your plugin and create the first feed.
    Everyhing looks great but I have a problem.
    I have woocommerce in Italian and I have a field called COD which is the field where I put my personal product code (such as SKU).
    So I would like to know if I can use this field to match with Google merchant product Id instead of the defalut wordpress product Id.
    The problem is that in your field mapping I can not find any field called COD. I tried to use the SKU field but nothing changes … I still see the WordPress produc id in feed.

    Any idea to help me?

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi,

    Thanks for using our plugin and reaching out to us.

    It all depends on how your COD field was created. When you created it as a WooCommerce attribute or custom field yourself using the normal WooCommerce features for it the COD field really should show in the drop-downs. When you are using a third party plugin that added the COD field for you then most of the times it also shows in the drop-downs of our plugin (possibly under a slightly unexpected different name) but in some cases when those 3th party plugins create those extra fields differently causing them not to show in our drop-downs.

    Did you check all values in the drop-down closely to see if there is one in there that could possible be the correct one?

    Thread Starter digitalorsi

    (@wonderorsi)

    Hi there, thanks for your prompt reply.
    I didn’t add any custom field, I guess it’s the standard woocommerce translation in Italian (I’ve checked other websites where I have woocommerce in Italian and they all have the COD field). This field should be the SKU field because it refers to the STOCK KEEPING UNIT … but if I choose the SKU field from your mapping I don’t see that code in my feed … I still see the general product ID.
    I don’t see any other value that could make any sense …

    supportadtribes

    (@supportadtribes)

    COD typically stands for “Cash On Delivery” and there are a few plugins out there that are related to it. Are you sure this field is not coming from some plugin?

    Thread Starter digitalorsi

    (@wonderorsi)

    Hi again,
    I can not attach any screenshot here but I can assure you that COD is in my inventary tab and refers to the SKU.
    I have only woocommerce in Italia no other custom plugin…

    Thread Starter digitalorsi

    (@wonderorsi)

    Hi! I solved it by myself … towards the ends of your list I found a field called “sku (Custom attribute)” and if I choose that one I get the code I need ??

    supportadtribes

    (@supportadtribes)

    Perfect, thanks for the heads up ??

Viewing 6 replies - 1 through 6 (of 6 total)
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