Cloudflare extension don’t purge Cloudflare cache

  • Resolved Irene

    (@arlinaite)


    5 years, 3 months ago

    Hi,

    CloudFlare w3tc extension don’t purge Cloudflare cache.
    No matter how many times I authorize, with the global API key, doesn’t work.

    I don’t mind to clear cache inside Cloudflare, which is actually better because it can be done by url.

    This extension has other functions that are not working for me?
    It’s imperative to make this work for some reason or I can disable it safely?
    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @arlinaite

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    Are you having issues Authorizing Cloudflare or purging Cloudflare?
    Can you please confirm if the Cloudflare extension is enabled and Authorized?

    Thread Starter Irene

    (@arlinaite)

    Hi,

    Thanks for your reply.

    “Can you please confirm if the Cloudflare extension is enabled and Authorized?”

    Yes is enabled and Authorized

    Are you having issues Authorizing Cloudflare or purging Cloudflare?

    It seems Authorized but:
    Failed to purge CloudFlare cache: Not authenticated

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @arlinaite

    Can you please go to Performance>Extensions>Cloudflare settings.
    Click reauthorize button, and make sure that email and API key is correct as well as Zone:
    I’ve just tested this and I was able to purge Cloudflare cache via W3 Total Cache without any issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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