Cloudflare DNS problem old host

  • Resolved websitefix

    (@websitefix)


    2 years, 4 months ago

    I have asked this question direct to cloudflare and not having much luck and post it on cloudflare forum but again not much luck, so i am hoping someone can answer this

    I have had cloudflare pro for a couple of years and this week i changed my hosting company and the new hosting company configured cloudflare to point to them. however, they are puzzled with two enteries on my cloudflare dns settings and dont know what to do with it.

    the entry in question is ns1 and ns2 and it points to my old hosting company

    in my 123reg i have my domain pointing to cloudflare which is ns1 and ns2

    my new hosting company has said that someone has put this entry in my dns settings and they are not sure what to do with it. i do not know if to delete it or what. can anyone offer me advice please.

    here are my current settings.

    TYpe

    A FTP (Goes to new host)
    A mydomain.co.uk (goes to new host)
    A local host
    A mail
    A ns1 (goes to old host)
    A ns2 (goes to old host)

    • This topic was modified 2 years, 4 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Moved to Fixing WordPress, this is not an Everything else WordPress topic.

    This is not a WordPress topic and you need to stay with Cloudflare support.

    https://support.cloudflare.com/hc/en-us

    A ns1 (goes to old host)
    A ns2 (goes to old host)

    These A records for the domain, together with glue records at the domain registrar and a DNS server at the server where the A-record is pointed, allow the creation of custom/branded/vanity nameserver addresses with this domain.

    This is very common on cPanel/WHM-managed servers, and allows resellers/users to use nameservers bearing their own domains (eg ns1.example.com & ns2.examaple.com in this case) for all their domains, rather than using the host’s nameservers.

    If you don’t have ANY domain using these branded nameservers (ns1/n21.yourdomain.com), then it should be safe to remove this.

    Even if you have domains using these branded nameserver addresses, the fact that your new host has no clue what these are should mean that they don’t offer this service. So it should still be safe to remove these entries… but make sure whatever domains were using these name servers are reconfigured to use your new host’s nameservers (or Cloudflare’s nameservers).

    Good luck!

    Thread Starter websitefix

    (@websitefix)

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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