Hi @melaniesinmek, thanks for reaching out!
Which specific notifications are you referring to in your second point? If you have any wording or a screenshot of the ones you’re referring to I can help you out with that.
Many Wordfence customers use Cloudflare on their servers, although there are some steps to ensure everything runs smoothly.
To detect visitor IPs correctly, you will most likely need to select, “Use the Cloudflare “CF-Connecting-IP” HTTP header to get a visitor IP. Only use if you’re using Cloudflare.” in Wordfence > All Options > General Wordfence Options > How does Wordfence get IPs.
You also need to update your Cloudflare settings to allow your site to connect back to itself. You should be able to do this by going to your Cloudflare control panel. It’s worth checking all IPs associated with your server first (Find them at Wordfence > Tools > Diagnostics > IP(s) used by this server)
- Login to Cloudflare
- Go to “Firewall”
- Click the “Firewall Rules” tab
- Click “Create a Firewall rule”
- Name the rule under “Rule Name”
- Set the “Field” under “When incoming requests match…” to “IP Source Address”
- Enter your site’s IP address(es) under “Value”
- At the bottom, under “Then…Choose an action” change “Block” to “Allow”
- Click “Deploy
If it seems that you also need to allow our IPs, repeat the same process as above for the list of IPs here: https://www.wordfence.com/help/advanced/#servers-and-ip-range
Thanks,
Peter.