“Closed” status still display on website

If the admin dashboard is showing Open, but the front-end is showing Closed, often this is related to cache services.

If you are using local based cache services, make sure you have the setting “Enable cache clearing”. This will clear any cache locally when a store open or closed event occurs, but if you are using a CDN or other server based cache services, this will not clear those instances. We’d recommend reviewing those server based cache services, please disable or modify the cache rules to verify if the website using server cache is causing the issue.

“Enable cache clearing” is already checked.
There is no other cache servies.

Great to hear that option is already checked.

Sorry, I should have been more clear on cache services. Most hosting providers provide cache services by default as part of their hosting plans. We’d also recommend syncing with your hosting provider to understand how or if those are being used.

One other recommendation would be to perform a theme/plugin conflict test, as outlined here to try and identify if a conflict is occurring. To perform the test, change to the default Storefront theme and deactivate all other plugins with the exception of WooCommerce and Order Hours Scheduler. Check if the issue still continues, if no, activate one plugin at a time until the issue occurs again to isolate the conflict.

The last item to check is your logs, located in the Status setting of WooCommerce at,/wp-admin/admin.php?page=wc-status&tab=logs check for any logs generated with zhours. If you find any error logs with zhours, please send them to us to review and troubleshoot.

I hope this additional information is helpful.

The bar displays but I can still check out. What do you think is the problem?

We suspect a conflict is occurring with your theme or another plugin. Or hosting provider is using a cache feature.

Did you perform the Plugin/Theme conflict test we outlined? Did the issue still occur using the WooCommerce Storefront Theme and only WooCommerce and Order Hours Scheduler active?

Did you also confirm with the hosting provider if any cache services are being used?

This information helps in troubleshooting.