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Hi @katmacau

I hope you are doing good today.

The first issue sounds like some conflict with another plugin or theme.
Would you please run a conflict test? Please deactivate all plugins except Hustle one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to a default WordPress theme like 2019 and see if it works.

Before this test, we recommend full site backup or running this test on the staging site.

As for “never show again” I guess you mean “Add Never see this message again link”, which also could be not visible due to the above conflict (possibly CSS).

Let us know about the test, and if there will be not any positive results, please export your slide in, upload it to google drive or dropbox and share a link in your next reply so that we could take a closer look at it on our lab sites.

Is there possibility you could also share your site url where slide-in is located so we could check page source?

Kind Regards,
Kris

Thanks Kris.

We solved the X issue but just switching the slide-in to align to the bottom center instead of bottom right.

For the ‘never see again’, I inspected the source code of the slider and could see what the issue was. The message was set to appear below the slider but because the slider is aligned to the bottom of the page, it is cut off. Is there a setting for where the never again message should appear when you bottom align your slider?

I can see the position is hard-coded into the slider like so:

<div class="hustle-layout-footer" style="bottom: -37px;">

I tried adding custom css code like so:

.hustle-layout-footer {
    bottom:40px !important;
    right: 10px !important;
}

But my custom code does not seem to be applied. Any custom css I add is ignored. Enable custom css is active.

Thanks.

Hi @katmacau

Thank you for the update.

Would it be possible to share the link where you have the issue?

So we can verify why CSS is not working.

Best Regards
Patrick Freitas

Hi Patrick

Is there a way to share the link privately? Can I contact WMPU directly? They have a pro account.

Thanks.

Hi @katmacau,

As you have a Pro account with us, please open a Live chat or forum ticket to help you further. Please find more details here: https://wpmudev.com/docs/getting-started/getting-support/

Kind Regards,
Nebu John