Close button expiration

  • Resolved raduscafl

    (@raduscafl)


    1 year ago

    Hello, I have added on my website the banner after testing it on my stage website. I think due to the cookie script plugin, the close button expiration function is not working. After pressing the close button and refreshing the page, the banner reappears(the expiration duration is set to 7 days). On my stage site this function works perfectly, so I think this is 100% due to the cookies plugin. Do you know what can I do? Regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author rpetersen29

    (@rpetersen29)

    Hi @raduscafl,
    Could you provide your website url so i can debug the issue? Thanks.

    Ryan

    Thread Starter raduscafl

    (@raduscafl)

    Hi, here is the url of my site ->

    [Moderator note: Please do not use short links. I’ve expanded the short link and added it to the “page I need help with” field on the first post. ]

    Regards!

    Plugin Author rpetersen29

    (@rpetersen29)

    Thanks! So i took a look, everything is working properly in terms of Simple Banner, but you have something on your site that is deleting the cookie that keeps the banner closed. I would take a look through your other plugins to see if there is some setting that you can change. Not sure it helps but the only cookie that remains is named chtl_cus.

    Thread Starter raduscafl

    (@raduscafl)

    Thanks a lot! I will check the problem with the cookies. Regards!

Viewing 4 replies - 1 through 4 (of 4 total)
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