clinic homepage url

Hello,

In Kivicare, there isn’t a specific “clinic homepage” URL, as it’s primarily designed as a dashboard for managing appointments and clinic operations. The plugin doesn’t automatically create a public-facing page for visitors.

For now, you can guide your visitors to relevant pages by using the appointment shortcode [kivicareBookAppointment].

Thank you!

Thank you very much.

I’m experiencing an issue when activating the plugin. The Elementor menu keeps loading continuously, but when I disable the plugin, Elementor works fine. Could you please advise?

Are there any specific PHP or server settings that need to be configured?

Also, could you please provide details on what features the Pro version offers?

https://prnt.sc/v1CEUjOgtQWn

Thank you

• This reply was modified 2 weeks, 1 day ago by raied.

Hello,

Please try setting WP_DEBUG_DISPLAY to false in your wp-config.php file. If the issue persists, could you share your debug.log file so we can investigate further?

Ensure your PHP version is 8.1 or higher for compatibility.

Features of the Pro version: You can view the documentation here for a detailed list of Pro features. Additionally, here is the demo link for KiviCare.

Thank you!

Thank you for your reply

this is the content for the debug file

please note the php is 8.3 and memory size is 1024

[07-Nov-2024 22:02:30 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function kcGetDefaultDoctorId() in /home/flawle22/public_html/wordpress/wp-content/plugins/kivicare-clinic-management-system/utils/kc_helpers.php:3721
Stack trace:
#0 /home/flawle22/public_html/wordpress/wp-content/plugins/kivicare-clinic-management-system/app/baseClasses/KCElementor/KCElementorClinicWiseDoctor.php(119): kcDoctorForElementor('all')
#1 /home/flawle22/public_html/wordpress/wp-content/plugins/elementor/includes/base/controls-stack.php(2386): KCElementorClinicWiseDoctor->register_controls()
#2 /home/flawle22/public_html/wordpress/wp-content/plugins/elementor/includes/base/widget-base.php(1065): Elementor\Controls_Stack->init_controls()
#3 /home/flawle22/public_html/wordpress/wp-content/plugins/elementor/includes/base/controls-stack.php(569): Elementor\Widget_Base->init_controls()
#4 /home/flawle22/public_html/wordpress/wp-content/plugins/elementor/includes/base/widget-base.php(192): Elementor\Controls_Stack->get_stack()
#5 /home/flawle22/public_html/wordpress/wp-content/plugins/elementor/includes/managers/widgets.php(390): Elementor\Widget_Base->get_stack(false)
#6 [internal function]: Elementor\Widgets_Manager->ajax_get_widget_types_controls_config(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#7 /home/flawle22/public_html/wordpress/wp-content/plugins/elementor/core/common/modules/ajax/module.php(176): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#8 /home/flawle22/public_html/wordpress/wp-includes/class-wp-hook.php(324): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')
#9 /home/flawle22/public_html/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#10 /home/flawle22/public_html/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#11 /home/flawle22/public_html/wordpress/wp-admin/admin-ajax.php(192): do_action('wp_ajax_element...')
#12 {main}
  thrown in /home/flawle22/public_html/wordpress/wp-content/plugins/kivicare-clinic-management-system/utils/kc_helpers.php on line 3721

• This reply was modified 2 weeks ago by raied.

Hello ,

Thank you for providing the debug information. Could you please share your temporary admin credentials with us via email at [email protected]? This will allow us to investigate and resolve the issue as soon as possible.

Thank you for your understanding.

sent, thank you

Hello ,

Thank you for reaching out.

The issue has been resolved. Could you please verify it on your end and let us know if everything looks good now?

Thank you for your patience and understanding.

Thank you very much, what was the issue?

Hello ,

The issue was related to the doctor selection functionality, and we have now resolved it. Everything should be working as expected.

Thank you!