Client-Admin role suddenly missing

  • Hi there,

    The Client-Admin role is suddenly missing. I can’t find any errors in my settings. I’ve updated the whole installation but that didn’t help. I am using:

    • WordPress 5.3.2
    • White Label CMS 2.1.1

    Please advise.

    Thanks & regards,
    Monique

    • This topic was modified 4 years, 10 months ago by Monique23.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support VUM Support – Jhay

    (@jhayvum)

    Hello Monique,

    Sorry to hear about that, Monique. I would love to help you if you could kindly do me a quick favor of checking if the clients were checked or not, you may see the settings under the Menus tab > Want to hide menus for your client? is checked? https://d.pr/i/87Q8Ud

    Thread Starter Monique23

    (@monique23)

    Hi Jhay,

    This setting is checked, yes.

    Very strange… I created a ClientAdmin account for myself a while ago (for checking purposes). When I login with that account I can see the menu items that I selected and therefore need to see.

    However, when I am logged in as administrator and I look in all users, my ClientAdmin account has role administrator and my customer (who should have ClientAdmin role) has role editor. Not in the user overview nor in a single user I can change this to ClientAdmin role.

    Please advise.

    Best regards,
    Monique

    • This reply was modified 4 years, 10 months ago by Monique23.
Viewing 2 replies - 1 through 2 (of 2 total)
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