Clicking link takes site to blank black page

You have the lightbox plugin installed.

So it is taking the linked image that you originally had set up to redirect the user, and placing the image in a lightbox.

Looks like an issue with your slideshow.

Thank you Endlyss

Do I need to uninstall the “lightbox” plugin for it to work?

Depends on if you need the lightbox plugin. Personally I do not use a lightbox unless you have a gallery page, then I would find a solution that only affects that page. It just ends up bringing in too many other unwanted images (such as logos and whatnot)

If you do not feel you necessarily need or want it, then yes, deactivate it.

BUT some lightbox plugins that I have come across in the past offer a way to switch it off for a particular image.

On your image, you have a link. if you add

rel=”[insert random word here]” within the anchor tag (right after the href attribute

Like the following
<a href="link-source" rel="insertrandomwordhere" >

then it will occupy the rel attribute so that lightbox cannot be loaded onto it.

but I am not certain that would work, it has always been hit and miss for me.

Turning off the lightbox cured the problem. I will figure it out. Thank you.