Clickatell not working

  • Resolved hg9aj

    (@hg9aj)


    6 years, 10 months ago

    Hi,
    I have enabled Clickatell in my calendar notifications but I have done multiple test bookings and have not received an SMS message. I believe I have done everything I need to on the Clickatell settings and Pinpoint booking system. I would really appreciate your help with this. Many of the emails sent to customers end up in their spam so I want to be able to send a message that notifies them that their booking has been successful and to check their spam.

    Thanks
    Graham

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hg9aj

    (@hg9aj)

    Hi @dotonpaper,

    any chance I can have a response please – been over 3 days now?

    Thanks
    Graham

    Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    What type of Clickatell account do you own? Platform or Central?
    Currently, a Central type account is required for Clickatell notifications.

    Thank you

    Thread Starter hg9aj

    (@hg9aj)

    thank you – for some reason I did not get a notification of your reply. I will look to see if this is the type of account I have. If not I will speak to Clickatell

    Graham

Viewing 3 replies - 1 through 3 (of 3 total)
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