click on the star for featured product redirect home page Issue from admin side.

Hi @sahithk ,

Thanks for reaching out!

I understand that you are experiencing an issue where, when clicking on the star to enable or disable a featured product, you are redirected to the home page instead of the action being performed, is this correct?

This is not something I am able to replicate on my test site, as clicking on the star to enabled/disable a featured product, performs the action correctly without redirecting to my sites home page.

Has this been an ongoing issue, or one that has just surfaced? If the latter, do you recall any changes/updates made to the site prior to noticing this issue (i.e. adding new plugins, switching themes, updating templates etc.)

Please can you clarify if this occurs with all products or only specific products? Also, is this behavior present on various browsers or only a specific one?

Additionally, please can you share a copy of your sites System Status Report so that we can have a better understanding of your sites current environment.

You can find this via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support. Once you have this, please share the results with us here.

Cheers!

Hi, Actually in staging website its working well. The issue on live website.
I don’t think its conflict with any plugin or theme. Because there is no any error to find out

Hi @sahithk ,

Are you perhaps using any redirect plugins on your live site, if so can you temporarily deactivate these and see if this resolves the issue?

If not, can you see if flushing the permalinks on the live site makes any difference? You can do this by navigating to?Dashboard?→?Settings?→?Permalinks, and resave your existing settings, without making any changes to the settings.

Next, please purge any caching mechanisms you may have running on the site.

If this makes no difference, can you check if there are any differences between the staging site and the live site?

Well be happy to take a look at this for you. In order to do so, please share the System Status Report for both the live site, as well as the staging site.

Cheers!

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

Cheers!