Click on Archive has no effect

Hello @locker17,

Thanks for reaching out to us.

I understand that you are not able to download the backup archive. A new window opens but nothing happens.

This is a problem from your browser or your hosting doesn’t allow downloading files from your website.

However, please check this post for instructions on how to resolve the installer.php and backup archive download issues:

https://duplicator.com/knowledge-base/how-to-resolve-package-file-download-issues-404-3-corrupted-files/

Please let me know if this helps.

Thanks

Hi @locker17,

I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

Thanks!