“Click here to preview your email template” issue

  • Resolved saucemaniashop

    (@saucemaniashop)


    5 years, 2 months ago

    When I click the link “Click here to preview your email template” in “Email Template” after navigating to WooCommerce -> Settings -> Emails, I get the following output.

    View post on imgur.com

    As you can see, the header image sits below the body text instead of above it.

    Why would this be happening?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Laurena Rehbein

    (@lrehbein)

    Automattic Happiness Engineer

    Hi there,

    To confirm, it sounds like you have added a header image, then previewed the email template. When I do this on my test site, it displays as expected.

    Have you edited the individual templates at all?

    If you try this with no other plugins enabled, and with the Twenty Nineteen theme, does it do the same?

    Laurena Rehbein

    (@lrehbein)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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