Click Event Tracking is not working

Hi,

I am getting the same issue.

I am using Divi theme. I followed the step-by-step guide from the plugin.

But in GA account buttons are not tracked

Hello,
I’m getting the same issue too.
I’m trying to track the contact mail click with the step by step guide of the plugin, but it’s not working. I’m using WP 4.9.8 with a custom template.
Any idea?
Thanks in advance!

Hi,

I uninstalled the plugin after 3-4 days when I asked here, as support was not responsive. Until now.

I used GTM and it works fine and according to needs.

• This reply was modified 6 years, 1 month ago by inderpreet2018.

hi @inderpreet2018 – Sorry to hear that. I was absent but now looking at it.
@minikiz, can you share a link to that page?

Yuval

Hello,
Thank you for your quick reply. Finally I used GTM too, so I uninstalled the plugin. But thanks anyway for your attention ??

I have a similar issue with the free version.
When click on a button and the dataLayer.push happens I see the “create command”.
Running command: ga("create", {vtp_doubleClick: false, vtp_setTrackerName: false, vtp_useDebugVersion: false, vtp_fieldsToSet: [{fieldName: "anonymizeIp", value: "true"}, {fieldName: "cookieDomain", value: "auto"}], vtp_useHashAutoLink: false, vtp_decorateFormsAutoLink: false, vtp_enableLinkId: false, vtp_enableEcommerce: false, vtp_trackingId: "UA-xxxxxxxxx-x", vtp_enableUaRlsa: false, vtp_enableUseInternalVersion: false, function: null, instance_name: null}, {name: "gtm5"})
But the Response “Creating new tracker” is missing.

On the next commands, a.e.
Running command: ga("gtm5.send", {hitType: "event", eventCategory: "Job Application", eventAction: "Form Opened", eventLabel: "click", eventValue: undefined})
it throws
Command ignored. Unknown target: undefined

• This reply was modified 6 years ago by krysis163.

Hi @krysis163,

Can you please add a link to the page?
I think that there is another piece of code that is running alongside our plugin that may be conflicting.

Yuval

Hi @yuvalo

Thanks for your reply.

https://medinside.jobs/job/valevita-gesundheitszentrum-wallisellen-wallisellen-60-100-fachaerztin-facharzt-allgemeine-innere-medizin/
There is a tracking event on the Button “SICH JETZT BEWERBEN”.
If the job offer isn’t available any more, choose another one.

@krysis163
Do you have any other setting in Google Tag Manager to track this specific button?

Hi @yuvalo
No, not on that Button.

The GA Preview shows on Step 2 “Page View”
this 4 fired events:
– Conversion-Verknüpfung / Conversion-Verknüpfung
– Facebook Pixel ID / Benutzerdefiniertes HTML
– Google Analytics – Seitenaufruf / Google Analytics – Universal Analytics
– LinkedIn Insight Tag / LinkedIn Insight

On Step 3 DOM ready and 4 Window Loaded
no fired events

When clicking on the Button we get
5 gtm4wp.formElementEnter
no fired events

6 WPGAE
with this fired events:
– Generic Event / Google Analytics – Universal Analytics

7 gtm4wp.formElementLeave
no fired events

The Event
– LinkedIn Conversion / Benutzerdefiniertes HTML
is never fired.

Greetings yuvalo and other forum participants.
I’m writing now on behalf of krysis163.
We’ve identified the cause of the problem and dealt with it.
We had negelected explicitly setting the “Generic Event” property having to do with the GTM tracking number. The necessity of performing that detail is documented in https://wpflow.com/knowledgebase/google-tag-manager-support/ . We had overlooked it.