Click and Drop Royal Mail Setup

  • Resolved Andy Woggle

    (@andy-woggle)


    3 years, 11 months ago

    Hi. So I need to integrate Royal Mail (UK) click and drop for shipping.

    I’ve integrated the site at the Royal Mail side -I’m having an issue activating it but on searching this forum I’ve discovered that this is probably going to require contacting RM support and not here, a total different issue) but…

    I can’t find any documentation anywhere as to how I set this up site-side. How do I go about aligning products or setting the shipping settings to use Click and Drop as shipping? I’m a lot confused ??

    Many thanks in advance

    Andy W

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi Andy ??

    It sounds like you have a valid subscription with us. If so, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Cheers!

    Thread Starter Andy Woggle

    (@andy-woggle)

    Hi! Thanks for your reply.

    I’m having a mare trying to login following the link provided above, I login but directed to a Verify Email page. On verification I can no longer find the support page. It’s going around in an annoying loop.

    Thanks in advance

    Andy W

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @andy-woggle,

    Thanks for getting back.

    In this case, kindly use the contact page:
    * Click on “I need help with my account or with a product I purchased on WooCommerce.com”
    * Then click “Need something else? Contact us!”

    I’d suggest doing this in an incognito/private browser window.

    Thanks.

    Thread Starter Andy Woggle

    (@andy-woggle)

    Hi again. I’ve just done this. Thank you for your help thus far ??

    [Moderator note: Please, No bumping.

    Thread Starter Andy Woggle

    (@andy-woggle)

    Hi again. So I did all of this but I’ve gotten no response. I have also noticed that the WC support system is clearly mentioned as for purchased extensions only. I haven’t purchased an extension for this as I can’t find which one I’d need.

    Any help with this issue would be much appreciated as I can’t find any documentation regarding how to go about it.

    Many thanks

    Andy W

Viewing 5 replies - 1 through 5 (of 5 total)
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