• Resolved Veugerton

    (@veugerton)


    I appreciate the pop-up builder; it functions well on my laptop. However, I’ve noticed that on mobile devices, the clickable areas seem to be covering the entire width and height of the screen in my case. Consequently, when a visitor is scrolling through the page, they unintentionally trigger the pop-up. Is there an option or feature available that requires a double-click on mobile to open the pop-up?

    The page I need help with: [log in to see the link]

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  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @veugerton

    I’m sorry to hear that you’re experiencing issues with the plugin. I have checked the link you sent to me and the popup is working for to me as expected. Can you please check again and send us a screenshot directly on our?official support forum?via chat or ticket. We will work to promptly address the issue.

    Regards

Viewing 1 replies (of 1 total)
  • The topic ‘Click 2 times on mobile to open pop-up’ is closed to new replies.