Clear Form button not working

  • Resolved jedeihl123

    (@jedeihl123)


    3 years ago

    When filling out the ‘place ad’ page, the clear form button doesn’t do anything. I verified running in safe mode with themes 2020 and 2021 with just the AWPCP plugin installed.

    I have the latest version installed: 4.1.5.

    -J.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Garret L

    (@garret1996)

    Hi @jedeihl123

    Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

    Since I haven’t been able to reproduce this on my test site, will you check if you have the same issue under these conditions?

    • all other plugins deactivated
    • any custom code removed
    • WP 2020 theme active
    • running the current version of Classifieds Plugin
    • running the current version of WordPress
    • all site, server, and browser caches cleared

    You can find more detail on how to find a conflict in the docs.

    If you do have the same issue under those conditions, please let me know.

    Best,

    Thread Starter jedeihl123

    (@jedeihl123)

    I double checked all the above:

    all other plugins deactivated –> off
    any custom code removed –> commented out functions file
    WP 2020 theme active –> confirmed
    running the current version of Classifieds Plugin –> v4.1.5
    running the current version of WordPress –> v.5.8.1
    all site, server, and browser caches cleared`–> web hosting and browser caches clear

    Unfortunately, I never could get this button to work even with all the conditions met.

    Thread Starter jedeihl123

    (@jedeihl123)

    Hi @garret1996,

    Any ideas on this one? I turned everything off and this ‘clear form’ button is still entirely disabled.

    -J.

    Plugin Support bobbied

    (@bobbied)

    Hey @jedeihl123

    We would like to troubleshoot this issue with you further.

    Please contact us with a link to this forum thread here:?https://awpcp.com/contact/

Viewing 4 replies - 1 through 4 (of 4 total)
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