• Resolved vcorda

    (@vcorda)


    The most recent reviews I imported did not include the review text and I would like them to. The plugin does not allow me to reimport. I there a way that I can clear the current data and retrieve again? Also the number of reviews and rating is wrong on the page but not in the plugin setup. It should say 9 reviews and 4.9 rating.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @vcorda I am about to release a new version that handles some of the small changes to the HTML in the public Google review popup. Recently, some of the other text, such as they keywords, sometimes replaced the actual review text.

    I will use your Place in the final testing process.

    With the existing reviews – you can delete any that are not included in the Place API data (see the Retrieved Data tab) – each of these will have an “X” to delete them when you hover over a review row in the Reviews tab. Once deleted, you’ll be able to import them again as new.

    On the page itself with the incorrect total – this is odd – have you tried clearing the cache? And what is reported back in the Retrieved Data for this Place ID?

    Either way, I will use your Place ID in the next round of testing to see if I can replicate your experience here.

    • This reply was modified 4 years, 3 months ago by Design Extreme. Reason: Importing again as new
    Thread Starter vcorda

    (@vcorda)

    Thanks, I was also able to clear the cache and now all is perfect! Great plugin!

    Plugin Author Design Extreme

    (@designextreme)

    @vcorda Thanks for letting me know, it did look like that occurred!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Clear and Re-import Google Reviews’ is closed to new replies.