Cleantalk is not finding the right spam user

  • Resolved affglad

    (@affglad)


    6 months ago

    I scanned with the Pro version of Cleantalk plugin..but its not detecting the right spam user.

    View post on imgur.com

    Just check this image…most of the user are spam subscriber…

    What to do to let my Cleantalk plugin find this so that I can bulk delete?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    In that mode, the plugin checks IPs and emails if they are blacklisted. I’ve tested a few email addresses and they are not in lists. If you have more questions please contact us through our private Ticket System:

    https://cleantalk.org/my/support/open

    WordPess.org Support Forum is for plugins only, not the service

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
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