clean install of Jetpack, multiple FATAL

  • Resolved tsterkel

    (@tsterkel)


    7 years, 4 months ago

    Jetpack started screwing up three days ago, starting with inability to click on publicize links on scheduling of posts. Things went into the toilet, one JetPack feature after another. I finally deactivated and deleted. did a fresh download, and it’s even more in the …

    Warning: require_once(/home/content/a2pewpnas01_data03/10/3913310/html/wp-content/plugins/jetpack/_inc/lib/class.media.php): failed to open stream: No such file or directory in /home/content/a2pewpnas01_data03/10/3913310/html/wp-content/plugins/jetpack/class.jetpack.php on line 25

    Fatal error: require_once(): Failed opening required ‘/home/content/a2pewpnas01_data03/10/3913310/html/wp-content/plugins/jetpack/_inc/lib/class.media.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/a2pewpnas01_data03/10/3913310/html/wp-content/plugins/jetpack/class.jetpack.php on line 25

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter tsterkel

    (@tsterkel)

    …crickets….crickets…5 days…crickets

    Had this same problem a few minutes ago – Had to remove the plugin and re-install MANUALLY (ie – upload the ‘jetpack’ plugin folder directly to the ‘wp-content/plugins’ folder via FTP or similar method). This creates the missing folder/class files that the error is complaining about. Works great now.

    Seems like this is caused by the webserver preventing folder creation during plugin installation through WordPress but I have not done much digging.

    Hope this helps!

    @tsterkel Sorry about the delay in writing back to you. Have you tried @jhickey86 suggestion of manually deleting and reinstalling the plugin via FTP? That would be the best step forward.

    Thread Starter tsterkel

    (@tsterkel)

    I tried that, several times before others suggested it. First a full SFTP delete, then an upload.
    sorry

    Thread Starter tsterkel

    (@tsterkel)

    Anyone else notice the silence-of-the-developers?

    Are the files the error is complaining about actually present when you navigate to the folder? IE can you manually resolve the paths? If so are the permissions set correctly so the webserver can see them? Must be something else going on…

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘clean install of Jetpack, multiple FATAL’ is closed to new replies.