Classic storage

Hey there, @cyrneah! Thanks for contacting us. I’m happy to help you.

As I understand you enabled High-performance order storage, and you want to go back to WordPress posts storage (legacy), correct?

You should be able to do that on WooCommerce > Settings > Advanced > Featured, but it seems you are not seeing this option, right?

Can you please share a screenshot of what you see there? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Also, do you mind sharing why you want to go back to the legacy storage? ??

Looking forward to your reply.

Have a wonderful day!

It is only for one site that is using a plugin that has not converted to HPOS yet. Options are missing to either convert back to legacy or to sync.

https://www.dropbox.com/scl/fi/ffpla2dv1v40u4o5ffupm/hpos_missing_options.png?rlkey=ymmdp72ostjw8jng64ptiz3mu&st=zx3lnt2n&dl=0

https://www.dropbox.com/scl/fi/3z3xw4961hselg21qadce/hpos_sync.png?rlkey=p5694p62ibo5fl566g7cviqzv&st=g4ok4ddq&dl=0

• This reply was modified 8 months, 1 week ago by cyrneah.

Hey, @cyrneah!

Thanks for the screenshots!

Can you please run a conflict test to see if something external is interfering with this?

To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

— Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

— Also, you can consider using a plugin like Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it is helpful to disable plugins without affecting your current site visitors.

— It is important to consider as well a staging functionality in case you would not like to touch your production site (you can ask your host if they offer this service), or you can use WP Staging for quickly spinning up a new test site.

You can find more about this in this guide.

Please let us know about your findings.

Have a wonderful day!

Thank you. Resolved.