• Resolved wiranunes

    (@wiranunes)


    Hello everyone. How are you?
    I would like to thank you for the plugin. It is very good and easy to use and I always use it in my projects. However, I am facing a problem.

    The fields are not rendering the form-row-first and billing_last_name classes. I am not able to split the form. See https://snipboard.io/Nzdmst.jpg

    The Wrapper Class is correct https://snipboard.io/o9CvMi.jpg

    I have developed other sites that have the classes and are divided normally, it is as if only the wide class appears.

    I looked for something in common on the forum, but I did not find it. The option “Enable placeholder override for address fields.” is activated.

    Can anyone help me?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    Please ensure that you have enabled the option “Enable class override for address fields” in the Locale override settings inside the Advanced Settings tab.

    Thank you!

    Thread Starter wiranunes

    (@wiranunes)

    Hi Dina.
    Thanks for your support. I activated the option but it still isn’t splitting the fields next to each other.

    Plugin Support Dina S.

    (@themehighsupport)

    Upon checking the screenshot you have shared, we can see that you are using the premium version of our plugin.

    As per the WordPress forum policy, we can’t answer premium related questions on this forum. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter wiranunes

    (@wiranunes)

    Hi Dina. How are you?
    I contacted the theme developer and a CSS configuration was causing a conflict with the plugin. It has now been resolved. Thank you.

    Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    I am doing great and hope you are doing great too!

    Glad to hear that your concern has been resolved.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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