Clarity regarding token renewals

  • Resolved mossmotorsport

    (@mossmotorsport)


    4 years, 9 months ago

    Hello,

    A site which we’ve built has been experiencing intermittent payment authentication issues with Square. The logs for a failed order on the 30th January shows:

    Square Payment Failed (Status code ACCESS_TOKEN_EXPIRED: The provided OAuth access token has expired. You must renew the access token via the Renew Access Token endpoint.) Order status changed from Pending payment to Failed.

    My question is, after reading about this issue, is that the OAuth token expires 30 days after issue. May I ask if this issue is resolved in either version 2.0.8 or 2.1.0? The documentation on the WooCommerce site for this plugin makes no mention of having to configure a Cron job or other method for auto-renewing, so I’m assuming this is no longer required?

    Many thanks

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    The Auth Token expiring was an issue that was fixed with Ver. 2, in an earlier revision. The Cron Job should no longer be required, and you should be able to safely update to the most recent.

    If you run into further issues after the update, let us know in a reply!

    Greetings!

    I will go ahead and close this thread, if you continue to have issues please open a new thread and let us know.

    Have a super day!

Viewing 2 replies - 1 through 2 (of 2 total)
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