Citadel Mode is on and visitors can’t order – URGENT

  • Hi! Citadel Mode is on continuously for the last 4-5 hours and visitors can’t order on my woocommerce – wordpress installation. It seems that the add to card button doesn’t work ??

    Any tips?

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  • Plugin Author gioni

    (@gioni)

    You can find diagnostic info on the Activity tab. Click “IP blocked” or “Suspicious activity”. Probably you’ve misconfigured Cerber or another plugin which leads to a conflict.

    Thread Starter fotinos

    (@fotinos)

    NOT urgent anymore

    Well, I’ll explain a bit more. There was a reason citadel mode was on. Since this morning I had bots continuously trying to login or according to your plugin access pages that weren’t allowed to. And thus citadel mode for an hour, then 5 minutes of continuous requests, then citadel mode again.

    Now I changed the login page url along with a few extra “proactive security rules” + resseted cache from my hosting end and the requests stoped which means no need for citadel mode anymore.

    But when I was in citadel mode ordering with woocommerce was not possible. Is that normal or you still think it’s a settings issue? I make very minimal use of pluggings and none with similar or same functionality as this one.

    Having said all that I also want to express how thankful I am for the existence of this plugin.

    Let me know,

Viewing 2 replies - 1 through 2 (of 2 total)
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