.cision-feed-pager and ‘Read More’ button

Hello Silvia

1) I am not really sure what the problem is? Seems very strange. Do you have a test page where I can actually see this behavior?
2) The ‘read more’ button should open up a separate tab to the pressrelease in the news room in cision e.g https://news.cision.com/<article>. Like I said above would be great if you can give me an URL where I can see what’s not working.

Another question: Which version of the plugin are you running?

Regards,
Krister

Hi Krister,

First of all thank you for the quick reply!
Here’s the link to my test page: https://new.quantservice.com
Now I’m using the unique identifier provided by Cision for test.

I’m running the latest version of the plugin (version 1.5.0).

Best Regards,
Silvia

• This reply was modified 6 years, 4 months ago by silviaquant.

Hello again

It seems like there might be some other plugin which interferes with the cision-block plugin? Can you please give me a list of your current activated plugins and it would also be great if you could copy the cision-block settings. Since, you are running the latest version you should have a textarea where the entire configuration is displayed, copy this so I can try to figure out what is going on.
One last question, how do you add the cision-block shortcode? Are you using a widget or do_shortcode() in your theme?

You can add me on Skype: https://join.skype.com/invite/pssjBP98xreQ

• This reply was modified 6 years, 4 months ago by cyclonecode.

Hi Krister,

Here’s the list of plugins activated:
Ajax Search Lite, All-in-one Event calendar by Time.ly, Cision Block, Counter Number Showcase, Duplicate Page, Elementor, Elementor Google Map Extended, Envato WordPress Toolkit, Jetpack by WordPress, LayerSlider WP, MetaSlider, PageBuilder by SiteOrigin, Simple Custom Post Order, SiteOrigin Widgets Bundle, The Events Calendar, Video Background, WP Google Maps and WPBakery Visual Composer.
Please note that I previously activated another plugin to display RSSfeed, which is called Feedzy RSS Feeds Lite. I have now removed it.

Here instead follow the cision-block settings:
[cision-block
id=”example_block”
source_uid=”734556E76B7944D3841C88011A35449E”
language=”en”
date_format=”m-d-Y”
readmore=”Read more”
regulatory=”true”
count=”6″
items_per_page=”2″
tags=”cision,company”
types=”PRM, RDV”
start=”2016-01-12″
end=”2019-01-12″
image_style=”DownloadUrl”
flush=”false”
]

I copied and paste the above-mentioned shortcode in a textblock, utilizing the backend editor of visual composer.

BR
Silvia

Hello again Silvia

Sorry, for my late response. You block does not seem to use the actual settings you posted above. Could you please go to the configuration page for cision-block and copy your current configuration from that page?

By the way, make sure so that you have put your entire shortcode on a single row (without linebreaks) e.g:

[cision-block id=”example_block” source_uid=”734556E76B7944D3841C88011A35449E” language=”en” date_format=”m-d-Y” readmore=”Read more” regulatory=”true” count=”6″ items_per_page=”2″ tags=”cision,company” types=”PRM, RDV” start=”2016-01-12″ end=”2019-01-12″ image_style=”DownloadUrl” flush=”false”]

or else it will not work as expected.

Regards,
Krister

Hello Krister,
thank you for your answer!

I have tried and disable all the different plugins, but the problem persists.

However, I have noticed that the plugin, with the same configuration, works on the investors page (https://new.quantservice.com/investors), but not on the homepage (https://new.quantservice.com/).

Secondly, with configuration, do you mean json configuration? If so, under Cision Block Settings, the Json configuration is the following:
{
“count”: 50,
“source_uid”: “A275C0BF733048FFAE9126ACA64DD08F”,
“tags”: “”,
“start_date”: “”,
“end_date”: “”,
“image_style”: “DownloadUrl”,
“use_https”: null,
“date_format”: “d-m-Y”,
“is_regulatory”: null,
“language”: “”,
“readmore”: “Read more”,
“items_per_page”: 1,
“cache_expire”: “300”,
“types”: [
“PRM”
],
“version”: “1.5.0”
}

Thank you in advance for your time and help!
Best Regards,
Silvia

• This reply was modified 6 years, 4 months ago by silviaquant.

Can you try to enable WP_DEBUG in you wp-config.php file and see if you receive a descriptive error message. It seems like there is some problem with the actual query string i.e ?cb_id=cision_block&cb_page=1, since this only happens when you have this in the url.

It is very hard to say what is going on without a more descriptive error message. I have never seen this before and that is the reason why I am thinking that it has something todo with one of your installed plugins or perhaps some specific configuration with you wordpress installation.

If you have root access to your server, perhaps you could check the web servers log files and see if they contains any more information; if you are running apache then these files will probably be located under the /var/log/apache2 directory.

If you could give me access to either the server (best would be ssh access) or perhaps create a wordpress account I think I would be able to check why this is happening. If you create an account or give me ssh access please send login credentials to [email protected]

Regards

One more question: How is your homepage configured are you using a static page?