ChunkLoadError: Loading chunk 4940 failed.

Hi there,

Thanks for getting in touch – In order to understand that error report, we’d need a bit more context: Can you share a bit more on what actions preceded this error report? Is this linked to settings you were trying to save for WooPayments?

In addition, please share a copy of your status report as found under WooCommerce > Status as that’ll help us get a better picture of what’s installed/active on the site.

Thanks!

Hi there,
I'm trying to connect the WooCommerce to us it for online payments on my web.

The WooCommerce Status is this:

WordPress Environment<br><br>WordPress address (URL): https://gloriaschoice.com<br>Site address (URL): https://gloriaschoice.com<br>WC Version: 9.4.1<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.2<br>Log Directory Writable: ?<br>WP Version: 6.7<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.1.27<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 360<br>PHP Max Input Vars: 5000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.10-MariaDB<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wp_<br>Total Database Size: 22.90MB<br>Database Data Size: 19.41MB<br>Database Index Size: 3.49MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_cache: Data: 0.11MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_crawl_cleanup_blocked_args: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_crawl_cleanup_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_aioseo_notifications: Data: 0.09MB + Index: 0.06MB + Engine InnoDB<br>wp_aioseo_posts: Data: 0.19MB + Index: 0.02MB + Engine InnoDB<br>wp_aioseo_writing_assistant_keywords: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_writing_assistant_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB<br>wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_options: Data: 6.11MB + Index: 0.13MB + Engine InnoDB<br>wp_postmeta: Data: 5.48MB + Index: 0.38MB + Engine InnoDB<br>wp_posts: Data: 5.47MB + Index: 0.06MB + Engine InnoDB<br>wp_rafflepress_contestants: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rafflepress_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rafflepress_giveaways: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_slides: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>attachment: 110<br>customize_changeset: 18<br>elementor_library: 6<br>nav_menu_item: 10<br>oembed_cache: 2<br>page: 17<br>post: 11<br>product: 45<br>revision: 124<br>seedprod: 2<br>staticblocks: 5<br>wp_global_styles: 1<br>wp_navigation: 1<br>wp_template: 2<br>wpcf7_contact_form: 2 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (21)<br><br>All in One SEO: by All in One SEO Team – 4.7.5.1<br>Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.18.12<br>Contact Form 7: by Takayuki Miyoshi – 6.0<br>Elementor: by Elementor.com – 3.25.8<br>XStore Core: by 8theme – 5.4.4<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.2<br>Hostinger AI: by Hostinger – 2.0.24<br>Hostinger Easy Onboarding: by Hostinger – 2.0.43<br>Hostinger Tools: by Hostinger – 3.0.19<br>Image Optimizer - Compress, Resize and Optimize Images: by Elementor.com – 1.5.4<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.5.2<br>Loco Translate: by Tim Whitlock – 2.6.14<br>OptinMonster: by OptinMonster Popup Builder Team – 2.16.9<br>PRO Elements: by PROElements.org – 3.25.2<br>RafflePress Lite: by RafflePress – 1.12.17<br>Slider Revolution: by ThemePunch – 6.6.20<br>WooPayments: by WooCommerce – 8.5.0<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.4<br>WooCommerce: by Automattic – 9.4.1 (update to version 9.4.2 is available)<br>WPForms Lite: by WPForms – 1.9.2.2<br>XStore AMP: by 8theme – 1.0.4 Inactive Plugins (2)<br><br>Site Kit by Google: by Google – 1.140.0<br>UserFeedback Lite: by UserFeedback Team – 1.2.0 Dropin Plugins ()<br><br>object-cache.php: LiteSpeed Cache - Object Cache (Drop-in) Must Use Plugins (1)<br><br>Disable Auto Updates: by – Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 3 KB WC Pages<br><br>Shop base: #36 - /index.php/cart-2/<br>Cart: #36 - /index.php/cart-2/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #37 - /index.php/checkout-2/ - Contains the [woocommerce_checkout] shortcode<br>My account: #38 - /index.php/my-account-2/<br>Terms and conditions: ? Page not set Theme<br><br>Name: XStore Child<br>Version: 1.0<br>Author URL: https://8theme.com<br>Child Theme: ?<br>Parent Theme Name: Xstore<br>Parent Theme Version: 9.4.4<br>Parent Theme Author URL: https://www.8theme.com<br>WooCommerce Support: ? Templates<br><br>Overrides: xstore/woocommerce/archive-product.php<br>xstore/woocommerce/cart/cart-empty.php<br>xstore/woocommerce/cart/cart-shipping.php<br>xstore/woocommerce/cart/cart.php<br>xstore/woocommerce/cart/cross-sells.php<br>xstore/woocommerce/cart/mini-cart.php<br>xstore/woocommerce/cart/proceed-to-checkout-button.php<br>xstore/woocommerce/checkout/form-billing.php<br>xstore/woocommerce/checkout/form-checkout.php<br>xstore/woocommerce/checkout/form-shipping.php<br>xstore/woocommerce/checkout/review-order.php<br>xstore/woocommerce/checkout/thankyou.php<br>xstore/woocommerce/content-product-cat.php<br>xstore/woocommerce/content-product.php<br>xstore/woocommerce/content-single-product.php<br>xstore/woocommerce/content-widget-product.php<br>xstore/woocommerce/content-widget-reviews.php<br>xstore/woocommerce/global/breadcrumb.php<br>xstore/woocommerce/global/form-login.php<br>xstore/woocommerce/global/wrapper-end.php<br>xstore/woocommerce/global/wrapper-start.php<br>xstore/woocommerce/loop/header.php<br>xstore/woocommerce/loop/loop-end.php<br>xstore/woocommerce/loop/loop-start.php<br>xstore/woocommerce/loop/no-products-found.php<br>xstore/woocommerce/loop/result-count.php<br>xstore/woocommerce/myaccount/dashboard.php<br>xstore/woocommerce/myaccount/form-login.php<br>xstore/woocommerce/myaccount/navigation.php<br>xstore/woocommerce/product-searchform.php<br>xstore/woocommerce/single-product/add-to-cart/simple.php<br>xstore/woocommerce/single-product/meta.php<br>xstore/woocommerce/single-product/product-image.php<br>xstore/woocommerce/single-product/related.php<br>xstore/woocommerce/single-product/tabs/tabs.php<br>xstore/woocommerce/single-product/title.php<br>xstore/woocommerce/single-product/up-sells.php<br>xstore/woocommerce/single-product-reviews.php<br>xstore/woocommerce/single-product.php WooPayments<br><br>Version: 8.5.0<br>Connected to WPCOM: ? No<br>Logging: Disabled WooCommerce PayPal Payments<br><br>Onboarded: –<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br><br>Daily Cron: ? Next scheduled: 2024-11-20 21:41:05 +00:00<br>Options: ?<br>Notes: 86<br>Onboarding: completed Action Scheduler<br><br>Complete: 153<br>Oldest: 2024-10-20 13:40:38 +0000<br>Newest: 2024-11-19 22:52:15 +0000<br><br>Failed: 4<br>Oldest: 2024-02-03 22:20:25 +0000<br>Newest: 2024-11-04 18:29:10 +0000<br><br>Pending: 11<br>Oldest: 2024-11-19 23:07:15 +0000<br>Newest: 2024-12-03 06:00:00 +0000 Status report information<br><br>Generated at: 2024-11-19 22:52:56 +00:00<br>
WordPress Environment<br><br>WordPress address (URL): https://gloriaschoice.com<br>Site address (URL): https://gloriaschoice.com<br>WC Version: 9.4.1<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.2<br>Log Directory Writable: ?<br>WP Version: 6.7<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.1.27<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 360<br>PHP Max Input Vars: 5000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.10-MariaDB<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wp_<br>Total Database Size: 22.90MB<br>Database Data Size: 19.41MB<br>Database Index Size: 3.49MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_cache: Data: 0.11MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_crawl_cleanup_blocked_args: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_crawl_cleanup_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_aioseo_notifications: Data: 0.09MB + Index: 0.06MB + Engine InnoDB<br>wp_aioseo_posts: Data: 0.19MB + Index: 0.02MB + Engine InnoDB<br>wp_aioseo_writing_assistant_keywords: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_writing_assistant_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB<br>wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_options: Data: 6.11MB + Index: 0.13MB + Engine InnoDB<br>wp_postmeta: Data: 5.48MB + Index: 0.38MB + Engine InnoDB<br>wp_posts: Data: 5.47MB + Index: 0.06MB + Engine InnoDB<br>wp_rafflepress_contestants: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rafflepress_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rafflepress_giveaways: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_slides: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>attachment: 110<br>customize_changeset: 18<br>elementor_library: 6<br>nav_menu_item: 10<br>oembed_cache: 2<br>page: 17<br>post: 11<br>product: 45<br>revision: 124<br>seedprod: 2<br>staticblocks: 5<br>wp_global_styles: 1<br>wp_navigation: 1<br>wp_template: 2<br>wpcf7_contact_form: 2 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (21)<br><br>All in One SEO: by All in One SEO Team – 4.7.5.1<br>Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.18.12<br>Contact Form 7: by Takayuki Miyoshi – 6.0<br>Elementor: by Elementor.com – 3.25.8<br>XStore Core: by 8theme – 5.4.4<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.2<br>Hostinger AI: by Hostinger – 2.0.24<br>Hostinger Easy Onboarding: by Hostinger – 2.0.43<br>Hostinger Tools: by Hostinger – 3.0.19<br>Image Optimizer - Compress, Resize and Optimize Images: by Elementor.com – 1.5.4<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.5.2<br>Loco Translate: by Tim Whitlock – 2.6.14<br>OptinMonster: by OptinMonster Popup Builder Team – 2.16.9<br>PRO Elements: by PROElements.org – 3.25.2<br>RafflePress Lite: by RafflePress – 1.12.17<br>Slider Revolution: by ThemePunch – 6.6.20<br>WooPayments: by WooCommerce – 8.5.0<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.4<br>WooCommerce: by Automattic – 9.4.1 (update to version 9.4.2 is available)<br>WPForms Lite: by WPForms – 1.9.2.2<br>XStore AMP: by 8theme – 1.0.4 Inactive Plugins (2)<br><br>Site Kit by Google: by Google – 1.140.0<br>UserFeedback Lite: by UserFeedback Team – 1.2.0 Dropin Plugins ()<br><br>object-cache.php: LiteSpeed Cache - Object Cache (Drop-in) Must Use Plugins (1)<br><br>Disable Auto Updates: by – Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 3 KB WC Pages<br><br>Shop base: #36 - /index.php/cart-2/<br>Cart: #36 - /index.php/cart-2/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #37 - /index.php/checkout-2/ - Contains the [woocommerce_checkout] shortcode<br>My account: #38 - /index.php/my-account-2/<br>Terms and conditions: ? Page not set Theme<br><br>Name: XStore Child<br>Version: 1.0<br>Author URL: https://8theme.com<br>Child Theme: ?<br>Parent Theme Name: Xstore<br>Parent Theme Version: 9.4.4<br>Parent Theme Author URL: https://www.8theme.com<br>WooCommerce Support: ? Templates<br><br>Overrides: xstore/woocommerce/archive-product.php<br>xstore/woocommerce/cart/cart-empty.php<br>xstore/woocommerce/cart/cart-shipping.php<br>xstore/woocommerce/cart/cart.php<br>xstore/woocommerce/cart/cross-sells.php<br>xstore/woocommerce/cart/mini-cart.php<br>xstore/woocommerce/cart/proceed-to-checkout-button.php<br>xstore/woocommerce/checkout/form-billing.php<br>xstore/woocommerce/checkout/form-checkout.php<br>xstore/woocommerce/checkout/form-shipping.php<br>xstore/woocommerce/checkout/review-order.php<br>xstore/woocommerce/checkout/thankyou.php<br>xstore/woocommerce/content-product-cat.php<br>xstore/woocommerce/content-product.php<br>xstore/woocommerce/content-single-product.php<br>xstore/woocommerce/content-widget-product.php<br>xstore/woocommerce/content-widget-reviews.php<br>xstore/woocommerce/global/breadcrumb.php<br>xstore/woocommerce/global/form-login.php<br>xstore/woocommerce/global/wrapper-end.php<br>xstore/woocommerce/global/wrapper-start.php<br>xstore/woocommerce/loop/header.php<br>xstore/woocommerce/loop/loop-end.php<br>xstore/woocommerce/loop/loop-start.php<br>xstore/woocommerce/loop/no-products-found.php<br>xstore/woocommerce/loop/result-count.php<br>xstore/woocommerce/myaccount/dashboard.php<br>xstore/woocommerce/myaccount/form-login.php<br>xstore/woocommerce/myaccount/navigation.php<br>xstore/woocommerce/product-searchform.php<br>xstore/woocommerce/single-product/add-to-cart/simple.php<br>xstore/woocommerce/single-product/meta.php<br>xstore/woocommerce/single-product/product-image.php<br>xstore/woocommerce/single-product/related.php<br>xstore/woocommerce/single-product/tabs/tabs.php<br>xstore/woocommerce/single-product/title.php<br>xstore/woocommerce/single-product/up-sells.php<br>xstore/woocommerce/single-product-reviews.php<br>xstore/woocommerce/single-product.php WooPayments<br><br>Version: 8.5.0<br>Connected to WPCOM: ? No<br>Logging: Disabled WooCommerce PayPal Payments<br><br>Onboarded: –<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br><br>Daily Cron: ? Next scheduled: 2024-11-20 21:41:05 +00:00<br>Options: ?<br>Notes: 86<br>Onboarding: completed Action Scheduler<br><br>Complete: 153<br>Oldest: 2024-10-20 13:40:38 +0000<br>Newest: 2024-11-19 22:52:15 +0000<br><br>Failed: 4<br>Oldest: 2024-02-03 22:20:25 +0000<br>Newest: 2024-11-04 18:29:10 +0000<br><br>Pending: 11<br>Oldest: 2024-11-19 23:07:15 +0000<br>Newest: 2024-12-03 06:00:00 +0000 Status report information<br><br>Generated at: 2024-11-19 22:52:56 +00:00<br>

Hi @bledijaupaj ,

I’m sorry to hear you’re encountering the “ChunkLoadError: Loading chunk 4940 failed” message on your WooCommerce site. This error usually occurs when the browser is unable to load a specific JavaScript file, which can disrupt your site’s functionality.

This issue could be related to cached files in your browser or temporary data (transients) stored by WooCommerce. Clearing your browser cache and WooCommerce transients from your dashboard (under WooCommerce > Status > Tools) often resolves the problem.

If your site uses a CDN, it might also be a delivery issue. Temporarily disabling the CDN can help you identify if it’s the cause. If so, clearing the CDN’s cache or adjusting its settings may resolve the error. Another aspect to check is your folder permissions. Directories should typically be set to 755 and files to 644. Incorrect permissions could prevent files from loading correctly.

We’ve seen a similar issue discussed in this thread, where the error was caused by security rule settings in the .htaccess file. I recommend reviewing your file settings to ensure they’re not inadvertently blocking access to the JavaScript files.

Please try these steps and let us know how it goes!