Chrome Only Issue – When Active forces log out of all users except Admin

  • Resolved Syndicator

    (@syndicator)


    1 year ago

    First yes I have emptied all caches on wordpress and browsers inc. cookies.

    I have also checked url nomenclature and its all OK.

    Essentially when any user logins and navigates away from the login landing page to any protected information page they are logged out again immediately.

    Disable the Plugin – all works

    This only Happens on Chrome on both Mobile and Desktop.

    Fine in Safari on desktop and mobile

    Fine on Firefox on PC and Mac

    Chrome on all platforms logs out immediately for “ALL” users.

    I have disabled the plugin to make the site operational for users, but as soon as its re-activated issue return across the board.

    Any ideas why?

Viewing 1 replies (of 1 total)
  • Plugin Support Nikol @ Nitropack

    (@nitronikol)

    Hello @syndicator,

    Thank you for contacting us and reporting the issue!

    We were able to reproduce it, and our development team worked on a fix that is now live.

    The issue was related to cache persistence for logged-in users, resulting in users being logged out.

    May I ask you to update the NitroPack WordPress plugin to its latest version via the WordPress Backend, and verify if the issue has been resolved?

    If it persists, please contact our support team via our Dashboard – https://app.nitropack.io/dashboard , so we can take a further look and resolve the issue for you.

    Your assistance on the matter is highly appreciated!

Viewing 1 replies (of 1 total)
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