• Resolved santaivilla

    (@santaivilla)


    Hi,

    When we create room types with defined capacities, the booking window can only select the maximum number of guests in the drop down choice and nothing fewer than that. For example, I have a whole villa that accommodates 10 and I need to have prospective guests to be able to put in 5, 6, 8 or any other number of guests fewer than 10 in the search box. But the search box only displays 10 or nothing.

    How can we get the proper drop down list by interpreting what the purpose of capacity value means.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Thoa Kim

    (@thoakim)

    Hello

    So, you have to create rooms for 1, 2,…,8, 9 guests. Because the system will show the rooms have capacity > = 10 when clients search room for 10 guests.

    Regards

    Thread Starter santaivilla

    (@santaivilla)

    Hi Thoa,

    Thank you for your prompt response.

    Unfortunately, that would not be a good solution. First, I do not want to create 10 room types to represent the same room. It would be a huge management problem. Second, for a guest who is searching for a room to accommodate 5 people, for example, 6 rooms will be displayed for the same room and that makes no sense.

    Can I make a request to have the number of guests drop down to include all number <= capacity? A room that has a capacity of 10 people does not mean that it has to accommodate exactly 10 people. It can take any number of guests fewer than that.

    Thank you.

    Plugin Contributor Thoa Kim

    (@thoakim)

    Hi, there is a minor mistake in my response:

    So, you have to create rooms for 1, 2,…,8, 9 guests. Because the system will show the rooms have capacity > = 10 when clients search room for 10 guests.

    It should be:

    So, you have to create rooms for 1, 2,…,8, 9 guests. Because the system will show the rooms have capacity < = 10 when clients search room for 10 guests.

    Therefore, you can create capacity (Rooms >> Room Capacities) from 1 to 10. Then in search box will display from 1 to 10 and when searching rooms for any quantity of people, the room will be shown.

    Bests,

    Thread Starter santaivilla

    (@santaivilla)

    Hi Thoa,

    Thanks for the reply. Actually, your original reply was the correct one.

    I understood your suggestion but, as I mentioned, there are some serious problems with it:
    1. If someone searches for a room for a certain number of guests, wouldn’t your solution show ALL the “Rooms” that matches that number of guests AND higher, even though they are all the same room?

    For example, if someone selects 6 people in his group, the result will show the rooms with 6, 7, 8, 9 and 10 capacities, even though they are all the same room.

    2. This solution will be a management nightmare. If someone books the room, the manager will have to block the calendar for the other 9 “Rooms” that have been created. Any price or calendar changes require changes to all 10 virtual rooms. This will create human errors and too much unnecessary work.

    Unfortunately this solution will not work. Will there be a way to get this as a fix in future release? That if a room has a capacity, the search drop down box will list all the numbers below that. Or the better way is to use a text box for the guests to fill in.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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