Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ramilbatoy

    (@ramilbatoy)

    Hi @rbdev

    I have tried replicating this issue on my end but could not do so. The registration form is working as expected. Can you please try to copy and add this shortcode [register_form] on your page and test your registration form?

    If the issue persist, I suggest try to run a plugin/theme conflict test on your website. Try to deactivate your plugins one by one until you find out which one is causing the conflict.
    And try to switch to a default WordPress theme to see if this helps.
    See:?https://restrictcontentpro.com/knowledgebase/testing-for-conflicts-with-themes-and-other-plugins/
    ?
    Please let me know how it goes.

    Thread Starter rbdev

    (@rbdev)

    Did you try the website link ? if you are not logged in, everything works, but if you are logged in the bug appears

    I am using Restrict Content Pro – Collect Billing Address plugin and a script to Stripe intent data

    Also when someone tries to update their card info it takes them to this link https://restrictcontentpro.com/knowledgebase/register_form/

    I can let you login and check.

    Thread Starter rbdev

    (@rbdev)

    I createed new page with the shortcode and the link redirect went away (orig page used visual bakery composer)

    But there is no place for the credit card information on either form with or without the extra plugin or script disabled

    so it spins , please wait

    I have many people frustrated can’t make subsciptions and can’t update billing info

    Thread Starter rbdev

    (@rbdev)

    I found the problem with credit card – WPCode Lite even with all scripts disabled WP-Optimize – Clean, Compress, Cache

    When either plugin is enabled credit card field goes missing

    Thread Starter rbdev

    (@rbdev)

    Ok was with wp-optimize can’t minify java for the credit card to show up now it is working

    the other problem is I did not know you are not compatible with WPBakery Page Builder

    that caused the redirect

Viewing 5 replies - 1 through 5 (of 5 total)
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