Philadelphia flight tracker.Enjoy Free 888+200 Daily Legal Bonus

tjdsdev
(@tjdsdev)

2 years, 2 months ago

We are using the free version of the Accelerate theme. I downloaded the provided child theme from your website and installed/activated it. However, the parent’s styles are not being enqueued and everything reverts to default. Also, it is apparent that the child’s styles are being ignored too, because nothing I add to it is reflected on the frontend. I have purged the site’s cache and still nothing. I have updated permalinks and still it doesn’t work.

Viewing 10 replies - 1 through 10 (of 10 total)

Manjil – ThemeGrill Support
(@manjilnepali1)

2 years, 2 months ago
Hello @tjdsdev,

We are very sorry for the late response, seems like we missed it completely.

Could you please provide us with a specific screenshot of the error that you are facing the issue after activating child theme?

Also, please share the site link so that I can inspect and provide an appropriate solution.

Regards
- This reply was modified 2 years, 2 months ago by Manjil - ThemeGrill Support.
Thread Starter tjdsdev
(@tjdsdev)

2 years, 2 months ago

How can I provide these things directly to you without making a public spectacle of it?

Manjil – ThemeGrill Support
(@manjilnepali1)

2 years, 2 months ago

Hello,

Please contact us via live chat support https://themegrill.com/ and you can provide us screenshot there and we can discuss it further.

Regards

webmark487
(@webmark487)

2 years, 1 month ago

Hello,

I do have the same issue here.

How did the matter turn out?

Best regards and thank you in advance
Markus

Manjil – ThemeGrill Support
(@manjilnepali1)

2 years, 1 month ago

Hello @webmark487,

Could you please elaborate in detail with a specific screenshot of the issue you are facing so I can inspect it and provide you with an appropriate solution?

Also, if you want to discuss in more detail with us so please contact us via live chat support https://themegrill.com/ and you can send your query there with a screenshot and we can discuss it further.

Regards

webmark487
(@webmark487)

2 years, 1 month ago

For the sake of completeness, this is what I found after some research:

“The customizer settings will be reset as WordPress treats the Child theme as a separate theme. You can fix it as instructed here: https://docs.themegrill.com/knowledgebase/customizer-settings-lost-after-switching-to-child-theme/”

webmark487
(@webmark487)

2 years, 1 month ago

With the solution from my previous content, not all the customizer settings will be transferred from parent theme to child theme.

I had to take care about the menus, the slider and the website layout (switch to nested layout).

Barsha Paudel
(@barsha04)

2 years, 1 month ago

Hi @webmark487,

It is the default behavior of the child theme that the customizer settings will not be saved once you have activated the child theme. So in order to have the same settings as that of the parent theme, you’ll need to export the settings from the parent theme and import to the child theme. Since you already have received the documentation: https://docs.themegrill.com/knowledgebase/customizer-settings-lost-after-switching-to-child-theme/, kindly check the docs an follow the instruction suggested.

Regards

webmark487
(@webmark487)

2 years ago

As I commented above, also with export/import – there are still some settings that you have to re-configure manually.

Barsha Paudel
(@barsha04)

1 year, 11 months ago

Hi @webmark487,

Soory for the delay,

Can you please contact us via the live chat support here: https://themegrill.com/. Do mention the conversation and I will be back.

Regards

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Child Theme Not Working’ is closed to new replies.