Checkout errors

  • Resolved roobycompany

    (@roobycompany)


    3 years, 10 months ago

    I have several errors with the plugin. First of all, when the ability to select date and time is on, it seems that at the cart and checkout page the dialog with possible dates and time dissapears after half a second. It makes impossible to select date.

    Second error is that when I add additional rules in the “shipping zone” for the door delivery method, they don’t work correctly with decimals.

    I also tried to reinstall it completely, because I think everything worked in the past, but it seems that some files are not deleted after reinstalling the plugin.

    I would much appreciate if someone could help me to troubleshoot those errors.

    • This topic was modified 3 years, 10 months ago by roobycompany.
    • This topic was modified 3 years, 10 months ago by roobycompany.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Shadi Manna

    (@shadim)

    I went on your website but I do not see the DHL services outputted on the checkout page. Are you certain it is the DHL for WooCommerce plugin you are referring to?

    Thread Starter roobycompany

    (@roobycompany)

    Sorry, it was turned only for Netherlands.
    Please see again, you can use https://rooby.eu/shop/test-kit/ product to test it.

    Plugin Author Shadi Manna

    (@shadim)

    Are you using Parcel NL or Deutsche Post International?

    Thread Starter roobycompany

    (@roobycompany)

    Here are settings assosiated with this delivery method – Photo

    Test Kit Product (https://rooby.eu/shop/test-kit/) weight 0,35kg and As you can see prices at the checkout are not proper when I use decimals in additional rules

    Thread Starter roobycompany

    (@roobycompany)

    I am using only DHL.

    Plugin Author Shadi Manna

    (@shadim)

    Are you certain you are using the “DHL for WooCommerce” plugin as the screenshot you sent does not look familiar. Can you send a screenshot of the setting page, under the “Shipping” tab?

    Thread Starter roobycompany

    (@roobycompany)

    Sure thing, here you go – photo

    The previous settings are placed under Shipping Tab -> Shipping Zones -> Locations not covered by your other zones -> Edit DHL for WooCommerce and there you can set all this things.

    Plugin Author Shin Ho

    (@shindhl)

    Hello roobycompany,

    Thanks for using the DHL for WooCommerce plugin.
    Could you please contact [email protected] and provide (a link to) the same information you typed here? We have an excellent team to help you with your installation.

    I’ve also forwarded this internally but I think it’s probably faster with a mail directly from you.

    Greetings,
    Shin Ho
    Plugin Development Team
    DHL Parcel Netherlands

    Thread Starter roobycompany

    (@roobycompany)

    Hello, thank you!
    I sent an email.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Checkout errors’ is closed to new replies.