Checkout – WooCommerce Payment connection failed.

  • Resolved mrspek

    (@mrspek)


    3 years, 5 months ago

    Hello,

    Since few days, I have an issue with the checkout.

    If it’s the first time you call the checkout or if you update your cart and go to the checkout. When you submit the payment after filled the form an error appears

    The message is in french but should be something like in english
    “The connection to the WooCommerce payment failed. Check your connection or try later.”
    When you get this message if you submit it again just after – even later – it works…

    I tried to rollback WooCommerce and WooCommerce shipping and tax.
    I deactivated all cache system.
    I am using VivaWallet so I tried to rebuild the link.
    I tried to deactivate all not necessary plugin
    I tried to deactivate few minutes wordfence.

    and obviously I tried all above at the same time.

    Do you have an idea?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    It looks like the error message you cite is listed in the documentation for Viva Wallet. I believe this error is caused by WooCommerce detecting a security issue, and can be resolved with a few settings changes as shown on that page.

    If you continue to see errors after making the recommended changes to your WooCommerce settings, please reach out to Viva Wallet for further support via email at [email protected].

    Thanks!

    Thread Starter mrspek

    (@mrspek)

    Hello,

    You were right a conflict between viva wallet and another plugin (in my case net review).

    Resolved!

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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