checkout with woocommerce not working

  • Hi,

    I use OceanWP and WooCommerce with Germanized.
    Since a few days I can’t complete the checkout as it reports a problem with the payment method “invalid payment method”. Also my checkout appears twice (certain elements). It already worked and I don’t know why it does not now.

    I reported the issue to the “Germanized” forum, because I thought it was a problem with their plugin. But it doesn’t seem to be. Because, when I switch to a standard theme like Twenty-seventeen, the checkout ist possible.

    Can you please check, why my the process is not working anymore?

    Thanks in advance!

    Greets, Nicole

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi there,

    i have roughly the same problem. I recently got the error message: “Invalid payment method” in the check out. PayPal and direct bank transfer can be selected, but the customer cannot complete the checkout process. I tested the same process in another theme and it worked there.
    Please help. I don’t have a solution. Maybe it’s because of the OceanWP theme.

    It is very important to get a solution as I cannot sell anything at the moment.
    Thanks in advance!

    Sincerely, Gianluca

    Thread Starter Visual Vision

    (@visualvision)

    Hi,

    I had a conversation about this issue with the Support of the Germanized Plugin.
    They were really helpful and provided a Snippet for my Child Theme so that my Checkout not only works, it also looks great now and fulfills all legal requirements. I’m really happy with it.
    The Snippet ist here available:
    https://gist.github.com/vendidero/57f290800b3e2c79c7e826b144a87947

    Greets!

    Thread Starter Visual Vision

    (@visualvision)

    But I was told that there was a problem with JavaScript in the Ocean WP Theme which causes that the payment field gets emptied in the payment process. This must be fixed in the script of the theme …

    Here you can find the Snippet:
    Post Link Germanized Support

    Can you fix this in Ocean WP?

    Hello,

    Thank you so much for sharing the snippet code with us and I apologize for your trouble, I have passed this issue to the concerned dev team to look into it and update you once get an update from the team.

    • This reply was modified 4 years, 2 months ago by Abhishek.

    Hello visualvision,

    thank you for your help! I was able to solve the problem in Ocean WP.
    I’m very happy about that.

    Sincerely, Gianluca

    You are most welcome!
    and Glad to hear that you have managed to fix the issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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