Checkout shipping methods error

  • Resolved monicaamb12

    (@monicaamb12)


    8 months, 3 weeks ago

    Hello, I have a big problem. You cannot make purchases on my website. This message appears:?There are no shipping method options available.

    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @monicaamb12,

    I tried going to your site and I found shipping methods: https://prnt.sc/txsr_Dv37qQL. I noticed the site is running slow at the moment, though.

    Regarding shipping methods, can you confirm the issue? Could you please send us a screenshot of what you see? And if you can, please share screenshots of your shipping settings, please.

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thanks!
    -OP

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there ?? ,

    We haven’t heard from you in a while; this is to check if you’ve been able to proceed with the troubleshooting steps provided before and if you still need help.

    Thanks!
    -OP

Viewing 2 replies - 1 through 2 (of 2 total)
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