Checkout says “No payment method provided.”

  • baz74

    (@baz74)


    1 year ago

    We are trying to make the process & wording as good as possible. The concern is that customers may Pay at Checkout – even though they have chosen “Request a Shipping Quote”.

    We tried your ‘Hide payment gateways when this shipping method active‘ option, but at Checkout we then get the error message “No payment method provided.”

    Your help/guidance please.

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  • Thread Starter baz74

    (@baz74)

    Also the email that the Customer gets on placing the order says:
    “Hi Xxxxx,
    Thanks for your order. It’s on-hold until we confirm that payment has been received.
    …”

    This would confuse the customer surely?

    • This reply was modified 1 year ago by baz74.
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