Checkout recpatcha fails with VPN

  • Resolved scandidesignco

    (@scandidesignco)


    9 months ago

    Is there anyway to adjust the reCAPTCHA settings for the checkout page or include a custom message when reCAPTCHA fails? People using a VPN get an error message when trying to checkout so I had to turn it off.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    Sorry, but no, we don’t have any option to customize the captcha error messages ??

    Thread Starter scandidesignco

    (@scandidesignco)

    And no ability to customize what does and doesn’t get thru? If I could allow VPN, that would work too.

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    Well, we don’t have much control over what Google reCAPTCHA decides is a legitimate human visitor or a potential bot. You could try using the built-in match captcha which does not actually check the user’s IP or if they use a VPN or not.

Viewing 3 replies - 1 through 3 (of 3 total)
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