Checkout Process isn’t working on second language

  • Resolved Eduard Milushi

    (@emilushi)


    5 years, 10 months ago

    I’m working on a website with 2 languages and using WPML, Woocommerce and WooCommerce Multilingual. I’m only using official WPML and WooCommerce plugins and ACF.

    Sometimes when I add a product to cart and I want to go at the Cart page it fails with this message: item has been removed from your cart because it has since been modified. You can add it back to your cart here.

    Some other times I can go at Cart page but if I try to update my cart “ex: increase quantity” it fails with the same message above.

    As well when I’m lucky to reach cart page when I click Proceed to checkout It will fail again with the same error message.

    This only happens with the variable products and on the second language.
    Is there any solution?

    On Firefox a different errors shows when I click Proceed to checkout: Sorry, your session has expired. Back to the shop and it happens when logged in and not.

    I have already tried to disable all plugins, switch to default theme, sync product variables and everything else on WPML and WooCommerce Multilingual troubleshooting page.

    Currently using WordPress 5.0.3 and latest version of other plugins
    Regards

    • This topic was modified 5 years, 10 months ago by Eduard Milushi.
    • This topic was modified 5 years, 10 months ago by Eduard Milushi.
    • This topic was modified 5 years, 10 months ago by Eduard Milushi.
    • This topic was modified 5 years, 10 months ago by Eduard Milushi. Reason: Added additional info
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello and thank you for contacting us.

    I’ve been unable to get the same result as the one that you have reported in my tests setups.

    for some users tuning ON the option to empty cart on language, change seems to help.
    That option is located in WooCommerce > WooCommerce Multilingual > Settings

    However, it is not clear what causes that behaviour and it would be best if you can help us debug this further. Please open a ticket at our forum at wpml.org so that we can start working with you.

    Thread Starter Eduard Milushi

    (@emilushi)

    Hello @botzev, Thanks for the replay.

    I will submit a ticked as soon as I get the account which purchased the plugin.

    FYI, I have already tried tuning ON and OFF the option to empty cart on language change.

    But the issue happens even if i switch to second language with empty cart and I put items on cart on the selected language.

    Regards!

    If you don’t have a license, it is very probable that you don’t have all of the latest versions of WPML and its add-ons.
    It is possible that once you update – that the issue ceases to exist.

    Plugin Contributor Andreas Panag

    (@andrewp-2)

    Since we don’t have news for some time, I am closing this ticket.

    If you still have problem, please feel free to open a ticket in wpml.org so we can help you.

    Thank you very much

Viewing 4 replies - 1 through 4 (of 4 total)
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