Checkout problem

  • Resolved micheledibona

    (@micheledibona)


    6 years, 6 months ago

    After plugins update , checkout don’t process the order anymore and remain on the turning simbol , not ending the order processing.
    My theme is Colormag (upadated, also woocomerce and all plugisn updated)
    What could be the problem ?
    Could anyone help me ?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter micheledibona

    (@micheledibona)

    I don’t want an help for free. Ask me for payment if you like.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @micheledibona,

    Cross testing for you using the latest version of WooCommerce to gain a set of comparison results the checkout functionality of the WooCommerce plugin worked correctly and checkout processed without the behaviour which you described. This testing indicates that possibly software you have installed and activated on your site is potentially breaking the default functionality of WooCommerce.

    Have you tested on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront to try and locate what software you have installed which could be causing this behaviour?

    Once you have disabled all other plugins and switched theme if the behaviour is resolved you can then enabled your theme and sites plugins testing after each one is enabled until the behaviour returns to locate the culprit.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    @micheledibona,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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