• Resolved Javier

    (@javi555)


    Hi, I need help with my woocommerce checkout page, it shows wrong the form of customer data.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    If you are referring to the input form layout, this kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter Javier

    (@javi555)

    Thanks, it was an incompatibility with Elementor, instaling Astra Theme the page is working correctly.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Thank you for letting us know!

    Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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