• Resolved Shahjehan Ali

    (@azchughtai)


    WordPress Environment
    
    WordPress address (URL): https://shoesquare.pk
    Site address (URL): https://shoesquare.pk
    WC Version: 7.4.0
    REST API Version: ?</img> 7.4.0
    WC Blocks Version: ?</img> 9.4.3
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 8.1.15
    PHP Post Max Size: 512 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 5000
    cURL Version: 7.84.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.37-MariaDB-log-cll-lve
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    Database
    
    WC Database Version: 7.4.0
    WC Database Prefix: wpv6_
    Total Database Size: 120.31MB
    Database Data Size: 90.13MB
    Database Index Size: 30.18MB
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    Post Type Counts
    
    attachment: 3122
    cookielawinfo: 6
    custom_css: 2
    elementor_library: 13
    elementor_snippet: 2
    floating_headline: 1
    follow_up_email: 1
    nav_menu_item: 96
    page: 13
    popup: 1
    popup_theme: 8
    portfolio-item: 12
    post: 1
    product: 433
    product_variation: 1318
    revision: 12
    shop_coupon: 1
    shop_order: 3821
    shopmagic_automation: 2
    testimonials: 2
    wpforms: 1
    
    Security
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    Active Plugins (24)
    
    All-in-One WP Migration: by ServMask – 7.71
    Buy Now Button for WooCommerce: by Ido Navarro – 1.0.1
    Chaty: by Premio – 3.0.6
    Classic Editor: by WordPress Contributors – 1.6.2
    CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.6
    Code Snippets: by Code Snippets Pro – 3.2.2
    Devsol Universal Courier For Woocommerce: by Devsol – 4.6
    Elementor Pro: by Elementor.com – 3.11.1
    Elementor: by Elementor.com – 3.11.1
    Health Check & Troubleshooting: by The www.remarpro.com community – 1.5.1
    LoginPress - Customizing the WordPress Login Screen.: by WPBrigade – 1.7.0
    Product Import Export for WooCommerce: by WebToffee – 2.2.7
    ShopMagic for WooCommerce: by WP Desk – 3.0.8
    Product Gallery Slider for WooCommerce PRO: by Codeixer – 3.3.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.24
    
    Category Discount Woocommerce: by QuanticEdge – 4.7
    Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.18
    WooCommerce: by Automattic – 7.4.0
    Wordfence Security: by Wordfence – 7.9.0
    Yoast SEO: by Team Yoast – 20.1
    WP Mail SMTP: by WPForms – 3.7.0
    WP Rollback: by GiveWP.com – 1.7.3
    WPForms Lite: by WPForms – 1.8.0.1
    YITH WooCommerce Wishlist: by YITH – 3.18.0
    
    Inactive Plugins (8)
    
    Astra Pro: by Brainstorm Force – 3.9.3
    Essential Addons for Elementor: by WPDeveloper – 5.4.0
    Insight Core: by ThemeMove – 2.4.5
    NitroPack: by NitroPack LLC – 1.5.19
    Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.5
    Term Management Tools: by theMikeD
    scribu – 2.0.1
    
    WP Rocket: by WP Media – 3.12.3.2
    YITH WooCommerce Quick View: by YITH – 1.24.0
    
    Dropin Plugins (2)
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    Must Use Plugins (1)
    
    Health Check Troubleshooting Mode: by – 1.8.1
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: PKR (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #37 - /shop/
    Cart: #38 - /cart/
    Checkout: #39 - /checkout/
    My account: #40 - /my-account/
    Terms and conditions: ?</img> Page not set
    
    Theme
    
    Name: Astra
    Version: 4.0.2
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?</img>
    
    Templates
    
    Overrides: /home/adilmlkj/shoesquare.pk/wp-content/plugins/twist/inc/public/templates/default.php
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    new-product-management-experience
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    product-variation-management
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-02-22 10:31:10 +00:00
    Options: ?</img>
    Notes: 40
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 1,641
    Oldest: 2023-01-22 07:04:59 +0000
    Newest: 2023-02-21 17:44:55 +0000
    
    Failed: 49
    Oldest: 2022-11-20 04:58:35 +0000
    Newest: 2023-01-16 21:03:00 +0000
    
    Pending: 7
    Oldest: 2023-02-21 22:20:12 +0000
    Newest: 2023-02-28 16:55:04 +0000
    
    Status report information
    
    Generated at: 2023-02-21 19:30:34 +00:00
    `

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there @azchughtai , and welcome to the WooCommerce support forum!

    From what I gather, you are reporting this issue, on the store’s Checkout page. There are accompanying console errors registered for it.

    I also went ahead with inspecting the site’s System Status Report (SSR).

    My suggestion would be to make sure the following specific values are set, instead. The site’s PHP time limit set to 300, PHP Post Max at 1000 and the WP Memory limit is 256 MB.

    Furthermore, it is best to check if the issue persists, while having only the WooCommerce plugin activated.

    Let us know how that goes, please.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Roxy

    (@roxannestoltz)

    Hi @azchughtai ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Checkout page returns 500 error is console with infinite loop’ is closed to new replies.